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Returns and Replacements
Please carefully inspect your order upon firstname.lastname@example.org and we will be glad to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 60 days of receipt for an exchange, credit or refund (excluding shipping and processing fees). All products are guaranteed for one year against defects.
Offline Return Process
- Please enclose a copy of your invoice or Packing Slip with your return, if possible if not available then include your name, address, phone number and order number.
- Please include a detailed note explaining the reason for the return and send returns and exchanges to:
- New Age Guru Shop
- 11301 S DIXIE HWY
- Pinecrest FL 33256
- Carefully repackage the merchandise. Items must be returned prepaid, in the original packaging. We cannot accept returns sent C.O.D., and original shipping & processing charges are not refundable.
- Return the package to us via USPS or insured parcel post. Please note you are responsible for the safe return of your merchandise.
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